In these Terms and Conditions, "the supplier" means Great-Value-Websites.Com and the "client" means the person, firm or company purchasing the goods and/or services from Great-Value-Websites.Com. "Goods" means the products which are sold by us, namely the provision of website packages, design and marketing services as outlined on this site, the subject of contract of sale to which these Terms and Conditions apply. "Order" means an order placed by the client for the supply of goods and/or services.
1: STANDARD TERMS AND CONDITIONS OF TRADE
1.1 - All orders placed by the client are subject to these Terms and Conditions which override any other terms, conditions and provisions referring to the goods and/or services. Any conflicting terms in documents passing between the supplier and the client will have no legal effect.
1.2 - A contract of sale shall be deemed to have commenced and be binding at the moment an order has been placed by the client. Payment for those services outlined in that order will become due from the client at the point when the order is placed, unless otherwise agreed in writing .
1.3 - The supplier is bound to supply only the goods and services outlined on this website which have been requested and paid for by the buyer. With websites, this will generally happen within 7 working days, but can take up to 28 days in exceptional circumstances. In the event that the supplier is unable to build or complete a website ordered within 28 days as a result of the client's failure to provide all necessary information or images required to do so, then the client will be liable to pay the full cost of the website ordered and no refunds will be given.
2: CANCELLATIONS
2.1 - In the event of cancellation of an order by the client within 24 hours of the order being received in writing (including by email), monies paid by the client may be refunded at the supplier's discretion, less any expenses incurred by the supplier in set-up fees and work undertaken.
2.2 - No monies can be refunded for orders cancelled after 24 hours of the order being placed.
2.3 - In the event of an order being cancelled after 24 hours of it being placed, the client will be liable to pay the full cost of the website ordered and no refunds will be given.
3: PAYMENT
3.1 - Payment is due once the order has been placed. However, where an invoice is issued as outlined in 1.2 of these terms and conditions, payment is due within 7 days of the date of the invoice. The supplier reserves the right to charge £5.00 for each week the invoice remains unpaid to cover the costs associated with issuing reminders.
4: DOMAINS
4.1 - The supplier cannot guarantee that any domain name specified by the client is available, but the supplier will endeavour to source a domain name suitable to the client.
4.2 - Great-Value-Websites.Com do not offer domain registration services on a stand-alone basis . We only register domains as part of an order to build a website connected with that domain and any request to register a domain will be taken as an order to build a website and will be charged accordingly.
5: REFUSAL OF ORDER
5.1 - The supplier has the right to refuse any order, in which event any monies paid by the client will be refunded minus any expenses incurred by the supplier such as domain name registrations, software purchases in the relation to that order and work commenced.
6: FEES
6.1 - All fees for services provided are subject to change at any time without prior notification.
7: CONTENT
7.1 - Text: The client is responsible for supplying all necessary information to the supplier to enable the supplier to write the text content of the website. The client may, if they prefer, also supply the text content themselves. The supplier takes no responsibility for the accuracy of information provided by the client used by the supplier to create the text content or for text directly contributed by the client.
7.2 - Images: The supplier is not responsible for images added to the site by the client or for images supplied by the client and added on the client’s behalf. Clients must ensure that any images they supply or request the supplier to add to the site on their behalf are either copyright-free, royalty-free stock images or images they own. The client remains responsible for any copyright infringements that arise as a result of images used on their site.
7.3 - Ongoing Updates: The supplier will add content (text and images) if requested to do so by the client. These services are charged at £35 an hour or part thereof.
7.4 - Where an order has been placed, services connected with that order will be supplied at the price prevailing at the time of that order being placed.
8: ILLEGAL MATERIAL / ACTIVITIES
8.1 - The client agrees not to upload illegal material to any sites provided by the supplier.
8.2 - The supplier reserves the right to refuse to upload any content on behalf of a client which the supplier regards to be illegal content.
8.3 - The supplier reserves the right to take down any website being used in connection with suspected illegal activities including fraud.
9: WITHDRAWAL OF SERVICES
9.1 - The supplier has the right at any time to withdraw hosting services from a client who breaches these terms and conditions.
9.2 - The supplier has the right to alter these Terms and Conditions and prices at any time without prior notice.
9.3 - Websites provided by the supplier become the full responsibility of the client upon full payment for the goods and services provided. Title of the goods shall remain with the supplier until full payment of all monies due from the client to the supplier has been received in cash or cleared funds.
10: HOSTING
10.1 - The supplier will charge £30 per domain to transfer a domain away from Great-Value-Websites.Com.
10.2 - Clients no longer requiring their website must notify Great-Value-Websites.Com no later than 7 days before website hosting renewal fees are due. Failure to do so will render the client liable to pay the hosting fees due for the following 12 months.
10.3 - The client understands that if hosting is transferred away from Great-Value-Websites.Com, all site content and associated email accounts will be lost as the software supporting it cannot be transferred to another host.
10.4 - Hosting fees which, on all sites built from September 20th, 2017, include SSL Certificates, are due within 7 days following the date of invoice and are to be paid annually by standing order mandate or monthly by standing order. In the event that a standing order mandate is not in place and where these fees go beyond the final payment date specified in the invoice, the supplier reserves the right to allow the site and associated email accounts to lapse and be permanently removed from the hosting company's servers.
10.5 - Where a client cancels a standing order mandate in favour of Great-Value-Websites.Com in respect of hosting fees, this shall be taken as notification that the client no longer requires their website which will be removed from the internet, together with all services .
10.6 - The supplier reserves the right to remove websites and associated email accounts for which hosting fees are not paid.
10.7 - Clients are reminded that once sites are removed, the site software will be lost, requiring the site to be rebuilt at the client's cost.
11: LOSS OR DAMAGE
11.1 - The supplier shall not be liable for loss or damage incurred by the client as a result of goods and/or services provided arising as a consequence of misuse of our products or as a result of interruption of service by the hosting company or ISP provider.
12: LIABILITY
12.1 - The entire liability of the supplier under, or in connection with, these Terms and Conditions, whether in negligence, breach of contract, misrepresentation, or otherwise, is limited, in respect of each event or series of connected events, to damages which shall not exceed, in the case of contracts relating to (i) the sale of goods, the amount representing the price of the goods (excluding VAT) invoiced to the client; (ii) the supply of services, the amount paid by the client in respect of those services, provided that such amounts shall not exceed the sums recoverable under any relevant policies which the supplier may have at the time a claim is made by the client.
12.2 - Nothing in these Terms and Conditions shall operate to exclude or restrict the supplier's liability for: (i) breach of obligations arising from section 12 of the Sale of Goods Act 1979; (ii) fraud.
12.3 - The supplier's failure to insist upon strict performance of any provisions of these Terms and Conditions shall not be deemed to be a waiver of its rights or remedies or a waiver by any of its subsequent default by the client in the performance of, or compliance with, any of the provisions of these Terms and Conditions.
12.4 - The supplier shall not be under any liability whatsoever for non-performance in whole or in part of its obligations under contract with the client, which is a result (whether directly or indirectly) of any strike, lock out, fire, flood, inability to obtain materials, breakdown, delay of supplier or carrier, government act and/or regulation or any cause beyond its control ("events of force majeure").
13: COPYRIGHT
13.1 - Any and all copyright in the product(s) supplied shall remain the property of the supplier or its licensors (as appropriate).
13.2 Any images uploaded to a client website by the client or on the client's behalf remain the legal responsibility of the client, not the supplier. Clients must ensure that images on their website do not infringe copyright laws.
13.3 - The client agrees that the ‘Great-Value-Websites.Com’ imprint remains in the footer of each website page with a link back to www.great-value-websites.com.
14. NAMESERVER & DNS CHANGES
14.1 - Login details supplied to clients to enable them to update their websites are for the client's use only. These must not be passed on to thrid parties for the purposes of changing DNS or nameservers to another supplier without our written authorisation.
14.2 - Third parties must not, under any circumstances, change the nameservers or DNS to bypass our services without our written consent. Such changes will be regarded as a breach of contract.
15. SERVICES OFFERED
- The supplier will design, build and publish a responsive website. This includes:
- Domain name registration (where the client has not already registered a domain).
- Design and build of the website
- Copy writing the text content unless the client wishes to provide the text themselves
- One telephone-based training session with one individual on updating the site using the content management system provided.
- One webmail email account. (SMTP access to link to mobile phones and additional email addresses are charged additionally).
15.1 It is the client's responsibility to give a clear brief to the supplier regarding the design and features required on their website at the outset and before the commencement of any work.
15.2 The supplier will make reasonable amendments to the site when complete and within a week of the site going live provided that a clear brief was given to the supplier at the outset.
16. OTHER SERVICES
16.1 - Other services may be provided by the supplier at the supplier’s discretion including Search Engine Optimisation (SEO) and Design and Marketing Services.
16.2 Search Engine Optimisation (SEO): The supplier only provides SEO services in connection with website(s) which have been built by Great-Value-Websites.Com and are hosted with us.
16.3 Whilst we endeavour to meet all the industry standards with regards to site optimisation services, we cannot guarantee that client websites will appear on page 1 of Google under selected search terms or that, once websites have appeared on page 1 of Google under selected search terms, they will remain of page 1 of Google indefinitely.
16.4 We may also offer services such as the management of Google Adwords and Social Media Campaigns on behalf of clients. The supplier cannot be held responsible for any perceived failings of these campaigns such as the level enquiries received from potential customers.
16.5 Payment for these services is payable at the point the client engages Great-Value-Websites.Com to undertake these services.
17. JURISDICTION
17.1 - These Terms and Conditions and all contracts subject to these Terms and Conditions shall in all respects be governed by Scottish law and the parties shall submit to the non-exclusive jurisdiction of the Scottish courts.
Great Value Websites Thremhall Park Bishops Stortford Hertfordshire CM22 7WE T: 0131 610 0187